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Museum Hours: Open Daily 9:30 a.m. - 5 p.m.

NEW! Purchase general admission tickets online!

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Museum Hours: Open Daily 9:30 a.m. - 5 p.m.

Frequently Asked Questions

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Food and Beverage
Your Guest List
Party Set Up
Arrival
During the Party
After the Party

Food and Beverage

Can we bring in our own food?

You can bring in your own cake and beverages. Any other food should be ordered through our party caterer, the Roman Candle. You can see their birthday party menu here. If you have food allergies or dietary concerns, please contact our birthday party coordinator to discuss your options.

How do I order food for my party?

The Roman Candle has an exclusive catering menu for our birthday parties. To order your food, please use the order form here. The password to view this page is included in your party confirmation email. Food orders must be submitted at least one week before your party. Orders must be finalized by the Wednesday before your party.

I placed a food order, but I need to make a change.

Email the birthday party coordinator explaining what changes you would like to make to your catering order. You will receive a confirmation email from our birthday party coordinator once your order is updated.

I ordered food from the Roman Candle. When do I pay that bill?

The Roman Candle will invoice you via email after your party. The email will include a link to pay for your order electronically.

I ordered a cake when I booked my party. Do I need to contact the bakery?

If your birthday party includes a cake, or you added one on, you don’t need to take any further action. We’ll take care of coordinating with the bakery and arranging for delivery of the cake.

I want to make changes to the cake I ordered.

Please email our birthday party coordinator with any changes to your cake. Any requests need to be made at least 1 week before your party.

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Your Guest List

How many children can I invite?

You can invite as many children as you want, but the room is limited to 25 children. Each party includes 13 children. Additional children are $5 each.

When do I have to submit the guest list?

You need to submit the guest list to the birthday party coordinator via email by 4 p.m. on the Wednesday before your party. You can find the form here. The list should include all the children who may attend the party, including any siblings of children you invite. Only the children who attend the party will count toward your total. Children under 1 year are free, but should be included on the guest list for our record keeping.

Some of my guests are members at the museum. Do they count toward my party total?

All children attending the party count toward your final guest count, including museum members.

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Party Set Up

What time may I arrive to set up my party?

You will have access to the Celebrations room 15 minutes prior to the start of your party. The tables and chairs will be set up for your party when you arrive. Your party host will be able to assist you with other set up items such as presents and decorations.

What decorations am I allowed to bring?

You can bring in streamers, balloons, and other tabletop decorations. Glass decorations and piñatas are prohibited.

What equipment will you provide?

We provide tables and chairs for the number of children listed on the guest list. Some party packages also include cups, plates, napkins, and silverware.

Do you provide tableware for parties?

Tableware is provided with Earl’s Excellent Party and Waffle’s Wonderful Party. (but not with Gertrude’s Great Party). We provide cups, plates, napkins, and silverware.

I reserved a Gertrude’s Great Party, do you provide cups, plates, and silverware?

No, only Earl’s Excellent Party and Waffle’s Wonderful Party include cups, plates, napkins, and silverware. If you would like to upgrade your party, please contact the birthday party coordinator via email.

How many children will the Celebrations room hold?

The maximum capacity for the room is 25 children.

I want to have more than 25 children, do you have a larger room?

If you anticipate you will need space for more than 25 children, please contact our birthday party coordinator via email for more options.

I want more than one hour for our party.

If you would like more than an hour in the Celebrations room, please email our birthday party coordinator for more options.

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Arrival

What happens if my guests arrive before I do?

All birthday party packages include all-day admission to the museum for you and your guests. They can arrive at any time during regular museum hours. The front desk will have your guest list and will check off guests as they arrive.

Can we store things prior to the party?

Yes. You can store party items at the front desk. Please let our front desk staff know what time your party begins.

Can we play in the museum prior to the party?

All birthday party packages include all-day admission to the museum for you and your guests. You can arrive at any time during regular museum hours. Be sure to check in with your party host in the Celebrations room 15 minutes prior to the start of your party to ensure everything is set up.

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During the Party

What happens during the party?

You can do whatever you want to celebrate while in the Celebrations room! Typically, people use this opportunity to open presents, eat food, and have cake.

Do you lead any special activities?

We do not provide any special activities during the party. You will have a party host in the room, who can assist with serving food, and whatever you need.

Will your staff members supervise the children in the exhibits?

MCM staff members are not responsible for leading exhibit play, or watching children while they are in the museum. Please coordinate with parents to ensure you have enough chaperones at your party.

What does the party host do?

The party host will set up the chairs and tables, and any other items that you ordered when you booked your party (favor bags, balloons, cake, etc). The party host will assist you to set up any additional activities or decorations that you bring. Also, the party host can assist you with food, cake cutting and serving, garbage removal, etc.

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After the Party

What are we responsible for at the end of the party?

You will need to collect all your items and ensure they are removed from the Celebrations room by the end of your party time. If needed, you can store your items at the front desk while you enjoy the museum.

Can we play in the museum after the party is done?

Yes. All birthday party packages include all-day admission to the museum for you and your guests. If needed, you can store your party items at the front desk at the end of your party.

When do I pay the party balance?

Please stop at the front desk at any time after your party to pay your balance. If you ordered food through the Roman Candle, you will be invoice via email.

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